Nuvochem Limited Privacy Policy
Nuvochem Limited (“us”, “we” or “our”) is committed to respecting your privacy and to complying with applicable data protection and privacy laws.
You can visit our website without disclosing any personally identifiable information about yourself (although please note that we may use cookies and collect other non-personally identifiable information about your browsing activity – see our cookie policy for detailed information).
If you do submit personal information by completing a web form registration, for example, you can be assured that we will use your personal information only to support your relationship with Nuvochem Limited.
We have provided this Privacy Policy Statement to help you understand how we collect, use and protect your information when you visit our website.
We wish to help you make informed decisions, so please take a few moments to read the sections below and learn how we may use your personal information.
Personal Information Collection
We endeavour to collect and use your personal information only with your knowledge and consent and typically when you order and subsequently use products and services, make customer enquiries, register for information or other services, request product information, submit a job application or when you respond to communications from us.
The type of personal information we may collect could include, for example, your name and postal address, telephone number, email address, and other information collected on registration forms.
If you choose to provide us with personal information it will be used in support of the intended purposes stated at the time at which it was collected, and subject to any preferences indicated by you.
Non-personal Identifying Information
We may also collect non-personally identifying information about your visit to our website based on your browsing activities. This information may include the pages you browse and products and services viewed or ordered for example. This helps us to better manage and develop our site, to provide you with a more enjoyable, customised service and experience in the future, and to help us develop and deliver better products and services tailored to your individual interests and needs.
From time to time, if you consented accordingly we may also store and use your information to contact you for market research and marketing purposes. We may contact you by email, phone or mail.
How will we use your information?
We may use your information for a number of purposes which includes: processing your orders and managing and administering your account; delivering any services, products or information requested by you; responding to complaints or account enquiries; administering debt recoveries.
We may also undertake market and product analysis based on your use of our services and products and contact you with information about new developments, products, services and special offers by post, telephone and automated means such as Email and the internet (subject to any preferences expressed by you).
If you have consented to receive details of products, services and events you can contact us at any time to have your details removed from lists used by us for any or all of those purposes, to update your information or to otherwise tell us how you would like to receive information about our and/or third party products and services – the choice is yours.
To update your marketing preferences please email info@nuvochem.co.uk and quote your email address in the body of the email and tell us what you want us to do (i.e. ‘opt-out Email’ or if you have previously objected to receiving information by post for example, but would now like to change your mind and receive information then just say, ‘opt-in post’ in the subject header of your email).
When will we disclose your information to others?
We may only disclose information about you and contact details (i) within our own organisation for the purposes and subject always to the terms of this Privacy Policy Statement; (ii) in the event that we undergo re-organisation or are sold to a third party, in which case you agree that any personal information we hold about you may be transferred to that re-organised entity or third party for the purposes and subject to the terms of this Privacy Policy Statement.
Please note that Nuvochem Limited does not sell or pass your personal information to third parties (other than as set out in the paragraph above) unless you have given us permission or unless it is strictly necessary to deliver the products and services ordered or used by you and you are notified beforehand.
Nuvochem Limited may also be obliged to disclose your personal information to meet any legal or regulatory requirements (for example to comply with a court order) or obligations in accordance with applicable law.
Social media, blogs, reviews
Any social media posts or comments you send to us (on the Nuvochem Limited Facebook page, for instance) will be shared under the terms of the relevant social media platform (e.g. Facebook / Twitter) on which they are written and could be made public.
Other people, not us, control these platforms. We are not responsible for this kind of sharing. We recommend you should review the terms and conditions and privacy policies of the social media platforms you use. That way, you will understand how they will use your information, what information relating to you they will place in the public domain, and how you can stop them from doing so if you are unhappy about it.
Any blog, review or other posts or comments you make about us, our products and services on any of our blogs, reviews or user community services will be shared with all other members of that service and the public at large. Any comments you make on these services and on social media in general must be not offensive, insulting or defamatory. You are responsible for ensuring that any comments you make comply with any relevant policy on acceptable use of those services.
How long do we keep your information for?
To make sure we meet our legal data protection and privacy obligations, we only hold on to your information for as long as we actually need it for the purposes we acquired it for in the first place.
In most cases, this means we will keep your information for as long as you continue to use our services, and for a reasonable period of time afterwards if you stop doing so, to see if we can persuade you to come back to us. After that we will delete it other than where we lawfully can keep any data for audit or legal reasons.
We shall keep data on our prospect database for not longer than 3 years from receipt subject to an individual’s right to unsubscribe or be forgotten at any time.
Access to your Information
You can write to us at any time to obtain details of the personal information we may hold about you. Please write to: info@nuvochem.co.uk or Data Protection Officer, Nuvochem Limited Wayside, 1 Dover Road, Chester, Cheshire CH4 8HL.
Please quote your name and address together with your email address (if relevant). We would be grateful if could also provide brief details of what information you want a copy of (this helps us to more readily locate your data.
We will take all reasonable steps to confirm your identity before providing you with details of any personal information we may hold about you.
Information Security
Nuvochem Limited recognises that its customers are increasingly concerned about how companies protect personal information from misuse and abuse and about privacy in general. Nuvochem Limited is constantly reviewing and enhancing its technical, physical and managerial procedures and rules to protect your personal data from unauthorised access, accidental loss and/or destruction.
Please be aware that communications over the Internet, such as emails/webmails, are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered – this is the nature of the World Wide Web/Internet. Nuvochem Limited cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.
Privacy Support
Nuvochem Limited reserves the right to amend or modify this Privacy Policy Statement at any time and in response to changes in applicable data protection and privacy legislation.
If we decide to change our Privacy Policy, we will post the changes on our website so you know what information we collect and how we use it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will tell you. You will have a choice as to whether or not we are able to use your information in this different manner.
If you have any enquiry about Nuvochem Limited privacy policy or practices, please write to: Data Protection Officer, Nuvochem Limited Wayside, 1 Dover Road, Chester, Cheshire CH4 8HL or send an email to: info@nuvochem.co.uk
Monitoring and or recording of all your Communications
Monitoring or recording of your calls, emails, text messages and other communications may take place in accordance with UK law, and in particular for business purposes, such as for quality control and training, to prevent unauthorised use of Nuvochem Limited website, to ensure effective systems operation and in order to prevent or detect crime.
Cookies
This site uses cookies to better facilitate your experience. The majority of web browsers automatically accept cookies. You can avoid this by changing the settings of your browser. Please be aware that if you stop your browser accepting cookies, some websites may stop working properly on your computer.
As part of Google Analytics, we use first-party cookies to monitor traffic to this site. To opt out of being tracked by Google Analytics across all websites click here.
If you take the opportunity to ‘share’ funerallivestreaming.co.uk content with friends through social networks – such as Facebook and Twitter – you may be sent cookies from these websites. We don’t control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.
If you have any further queries regarding cookie legislation, please click here.
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We use this cookie for the operation of our Content Management System, WordPress. This cookie is used to check whether our administrators are logged in or not.
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These are Google Analytics cookies that are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
What Are Cookies?
Cookies are tiny text files stored on your computer when you visit certain web pages. At funerallivestreaming.co.uk we use cookies to help measure how many people visit our website, and how many visitors return.
Our website works best with cookies enabled – see the section on ‘managing cookies‘. If you don’t wish to enable cookies, you’ll still be able to browse the site and use it for research purposes. Most web browsers have cookies enabled, but see ‘managing cookies’ for help to turn them on should you need to.
Please note that cookies can’t harm your computer. We don’t store personally identifiable information such as credit card details in cookies we create, but we do use encrypted information gathered from them to help improve your experience of the site.
On some pages of our website we have enabled Google to set cookies during your visit to be used for remarketing purposes – in other words to show you our advertisements when you visit other websites that are part of the Google display network. If you’d like to opt out, please go to the Network Advertising Initiative website (opens in a new window – please note that we’re not responsible for the content of external websites).
We’re giving you this information as part of our initiative to comply with recent legislation, and to make sure we’re honest and clear about your privacy when using our website.
Managing Cookies
To enable cookies
First determine the type and version of web browser you use to access the Internet:
- For PCs: click on ‘Help’ at the top of your browser window and select the ‘About’ option
- For Macs: with the browser window open, click on the Apple menu and select the ‘About’ option
How to check cookies are enabled for PCs
Google Chrome
Click on ‘Tools’ at the top of your browser window and select Options
Click the ‘Under the Hood’ tab, locate the ‘Privacy’ section, and select the ‘Content settings’ button
Now select ‘Allow local data to be set’
Microsoft Internet Explorer 6.0, 7.0, 8.0
Click on ‘Tools’ at the top of your browser window and select ‘Internet options’ , then click on the ‘Privacy’ tab
Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser
Settings above Medium will disable cookies
Mozilla Firefox
Click on ‘Tools’ at the top of your browser window and select Options
Then select the Privacy icon
Click on Cookies, then select ‘allow sites to set cookies’
Safari
Click on the Cog icon at the top of your browser window and select the ‘Preferences’ option
Click on ‘Security’, check the option that says ‘Block third-party and advertising cookies’
Click ‘Save’
How to check cookies are enabled for Macs
Microsoft Internet Explorer 5.0 on OSX
Click on ‘Explorer’ at the top of your browser window and select ‘Preferences’ options
Scroll down until you see ‘Cookies’ under Receiving Files
Select the ‘Never Ask’ option
Safari on OSX
Click on ‘Safari’ at the top of your browser window and select the ‘Preferences’ option
Click on ‘Security’ then ‘Accept cookies’
Select the ‘Only from site you navigate to’
Mozilla and Netscape on OSX
Click on ‘Mozilla’ or ‘Netscape’ at the top of your browser window and select the ‘Preferences’ option
Scroll down until you see cookies under ‘Privacy & Security’
Select ‘Enable cookies for the originating web site only’
Opera
Click on ‘Menu’ at the top of your browser window and select ‘Settings’
Then select ‘Preferences’, select the ‘Advanced’ tab
Then select ‘Accept cookies’ option